The GWTD Dial-A-Ride transportation program was created under the Municipal Grant Program for Elderly and Disabled Demanded Responsive Transportation, CGS §13b-38bb.

Service Details

Currently, seven Greater Waterbury Transit District municipalities and the Greater Waterbury Transit District Board of Directors apply for the grant to provide coordinated transportation in our region for seniors and persons with disabilities.

Residents of any of these seven municipalities may use the Dial-A-Ride service free of charge. Service is
limited to particular days per week for each municipality due to limited resources.


To be eligible to use the GWTD Dial-A-Ride Transportation Service you must be:

  • 60 years and older OR
  • a person with a disability AND
  • a resident of Cheshire, Middlebury, Naugatuck, Prospect, Waterbury, Watertown, or Wolcott.

An application must be filled out and returned to the designated address to begin use of the GWTD Dial-A-Ride services. Applications may be obtained by calling your municipal dispatch using the phone number in the sidebar.

Service Days by Municipality
Monday Waterbury
Tuesday Naugatuck, Watertown
Wednesday Waterbury
Thursday Middlebury, Prospect
Friday Cheshire, Wolcott

Reservations must be taken at least 2 days before a trip, and are open up to 14 days before each trip. Riders may call the phone number on their ID card between the hours of 9:30a–2:30p Monday–Friday to schedule a trip.

Reservations are made on a first-come first-served basis. Please let the dispatcher know if you will need assistance, or if you will be bringing a personal care attendant.